mouldy ice box, thx 2let2 xoxox

m8 am living in a shithole, was put in a shit situation in the first year and had to just choose people to live with this year. I’ve essentially moved in with strangers who refused to come back to Cardiff after April last year, so I don’t know anything about them. I got shafted with the smallest box room as I was the last tenant to move in, and we had no agreed way to designate rooms (my mistake).


I live a lot further away than them to Cardiff and so can’t afford to be going home a lot, and I work in Cardiff as well as study. I’m often in the house alone, the house is small, and being given the smallest room is bad for my mental health. The room I was given is covered in mould and I continually have to spray mould remover and have my window open (which only makes my room freezing). My curtains are covered in mould as well. I have had 4 chest infections since moving in, once it developed into bronchitis. I understand that mould is a tenant problem to solve, but I have contacted 2let2 multiple times to replace my curtains and put a dehumidifier into the room. They argued there was no use in a dehumidifier and the curtains weren’t that bad… the curtains are meant to be a white fabric on the inside, but are a murky grey colour, with patches of black from the mould.

For my mental and physical health, I’m now having to move out and find another house. 2let2 in my opinion are bad, I would never go with them again

Rent: £365
Deposit Returned?: Still living at the hole in question

2let2, not 2 bad, not 2 good.

Wasn’t too bad all year, bar the landlord shoddily fixing the damaged fence between our property and another with ropes, until it was time to get our deposit back. Took at least a month from what I recall and had ridiculous charges like £70 for Blu-tack marks in one room and £30 for a mattress that was already stained when we moved in. This is alongside £70 to have the house “professionally cleaned” despite us having left the house clean. Classic letting agent deposit scamming, wish I’d kicked up more of a fuss now (was my second year house and I’m now at the end of third year). All round though 2let2 were not that bad, a couple of ignored complaints here or there but if you’re persistent I’m sure you’ll be fine! Not the worst of all the letting agencies

Rent: £315

Deposit Returned?: Partially