There were several risks to life in the Seraph property I resided in.
The winding stairs.
The electric cooker
Bell wire across the top of the primary stairs entering the building.
The primary stairs itself.
The hole in the 1st-floor landing top of the primary stair.
Carbon monoxide ingress.
One person broke their neck on a dangerous stair. Another fell sustaining an injury to his leg, whilst I myself sustained 2-years monoxide positioning, which damaged my blood for life and made me dependent on tablets.
They refused to resolve issues, were, rude, biased towards the criminal landlord, endangered lives & are very clever in getting away with it. Their own maintenance manager in the last inspection stated “I should blow the place up”.
Environmental health did attend, however, their own employee failed to make reports and was dismissed.
James Douglas are absolutely atrocious. I have been a student for 5 years in Cardiff and have even been with the notorious CPS (which, speak as you find – no problems at all). Now I rented through James Douglas – which was a big mistake. They are honestly all cowboys who work there, they have no idea of the property ombudsman and what they stand for. I have been living for over 11 months without a shower that gives out warm water, the process of chasing people to get things done is completely tedious. The shower situation is still not resolved and is unlikely to either, before I move out. They also manage properties through Seraph Management which is the same people who work at James Douglas, all in the same building and they will transfer you from one to another probably laughing whilst doing so.
JAMES DOUGLAS ARE WORSE THAN CPS
Deposit returned?: Still living at the hole in question