I have been with Horizon for two years, at two different address. Both as bad as each other. One of the landlords was V Al Khafaji. The list of things wrong throughout each tenancy just keeps growing.
Both had mould problems; the kitchens were disgusting; the house wasn’t cleaned properly, yet blamed us when moving out for it not being clean (it was spotless). The second house had rats, cockroaches, holes in the floor. The bed broke, there was a leak in the kitchen, a hole in the extension roof that was apparently ’fixed’ during lockdown (they lied).
All in all, don’t rent from horizon unless you like constant contact with their automated email and a shoddy manager that cares more about her Bentley then human lives.