mouldy ice box, thx 2let2 xoxox

m8 am living in a shithole, was put in a shit situation in the first year and had to just choose people to live with this year. I’ve essentially moved in with strangers who refused to come back to Cardiff after April last year, so I don’t know anything about them. I got shafted with the smallest box room as I was the last tenant to move in, and we had no agreed way to designate rooms (my mistake).


I live a lot further away than them to Cardiff and so can’t afford to be going home a lot, and I work in Cardiff as well as study. I’m often in the house alone, the house is small, and being given the smallest room is bad for my mental health. The room I was given is covered in mould and I continually have to spray mould remover and have my window open (which only makes my room freezing). My curtains are covered in mould as well. I have had 4 chest infections since moving in, once it developed into bronchitis. I understand that mould is a tenant problem to solve, but I have contacted 2let2 multiple times to replace my curtains and put a dehumidifier into the room. They argued there was no use in a dehumidifier and the curtains weren’t that bad… the curtains are meant to be a white fabric on the inside, but are a murky grey colour, with patches of black from the mould.

For my mental and physical health, I’m now having to move out and find another house. 2let2 in my opinion are bad, I would never go with them again

Rent: £365
Deposit Returned?: Still living at the hole in question

Seraph: Cold-blooded criminals who will relish in your misery for the prospect of a few pence.

There were several risks to life in the Seraph property I resided in.

  1. The winding stairs.
  2. The electric cooker
  3. Bell wire across the top of the primary stairs entering the building.
  4. The primary stairs itself.
  5. The hole in the 1st-floor landing top of the primary stair.
  6. Rotten windows.
  7. Carbon monoxide ingress.

One person broke their neck on a dangerous stair. Another fell sustaining an injury to his leg, whilst I myself sustained 2-years monoxide positioning, which damaged my blood for life and made me dependent on tablets.

They refused to resolve issues, were, rude, biased towards the criminal landlord, endangered lives & are very clever in getting away with it. Their own maintenance manager in the last inspection stated “I should blow the place up”.

Environmental health did attend, however, their own employee failed to make reports and was dismissed.

Rent: £400

Deposit Returned?: Yes