A group of 8 of us rented 10 Flora Street in our final year. As far as student houses go, I can’t fault the property or Gareth/ Ella Morris. Having had a shit storm with our 2let2 house in second year, it was so great to find purple premier.
Any problems we had Ella or Gareth would be round to fix them themselves, or they would get someone in to fix the problem quickly. They are both lovely people and were always there whatever we needed. These are the best student letting agents around, you’d be silly not to rent with them!!
Deposit Returned?: Didn’t have one
From 2018 to 2019, I stayed in a 7 bedroom house. Good size for what it cost but there were some evident issues that needed fixing; namely the backgarden was covered in weeds, the front porch step was broken and coming loose and various patches of mould around the house which we asked to be sorted before we moved in. Only the weeds were sorted, the front porch step was fixed multiple months later after a complaint of the wobbly slab and to my knowledge they’ve never sorted the mould problem despite one of the tenants being asthmatic. Other than that, we were happy to move in despite the general bumps, scratches, dents and stains to be expected when we moved in that were not caused by us.
The issues arose later. I’ll even say, we did require some deductions. One of the tenants put a hole in the kitchen wall but no one admitted to it. Some bin bags were left in the front garden after moving out due to excess waste we weren’t able to get rid of. And there were some little things here in there that were just not able to organise. So a reasonable deduction we expected.
CPS tried to take us for more than half of the deposit. Some of which were the reasonable deductions expected. The rest were either grossly inflated (like £40 to remove a coffee stain from a desk) or outright not caused by us.
They were unable to produce an invoices for more than £800 of the £1500 they tried to take. We had to fight tooth and nail for our deposit back through the deposit protection service, managing to claim a portion of the deposit back.
CPS takes advantage of ignorant students.
Deposit Returned?: Partially
My landlord was Daisy/Peter Souto. Poor quality housing, full of mold, no hot water/heating for 2 months, locks so cheap the locksmith won’t cut a copy because you don’t even need the keys.
These landlords rent out their properties through the letting agency 4let.co.uk, they have a massive portfolio of properties that they let to students almost exclusively. Avoid these landlords if you expect the property to be cared for in the slightest.
Deposit Returned?: Yes