I didn’t think we had Condors in Cardiff, let alone one so wonderful!

It’s my 3rd year living with Condor properties, and they’ve always been great. There’s no deposit & no agency fees which is a bonus & never had to pay for any silly damage etc. when moving from one Condor property to another. The staff contacts & maintenance team are all really lovely & helpful and get broken stuff sorted really fast. Furniture all matches nicely and the houses are all refurbished to a good standard. Bills are included in the rent price, and we pay in a term chunk when student loan comes in. Honestly only positive things to say about them definitely recommend never had any problems.

Rent: £368
Deposit Returned?:
Didn’t have one

Go with Kingston if your looking for Mould, Poison, Flooding and Mice!

First problem: Mice
We had multiple sightings of a mouse running through the kitchen and living room. When we emailed Kingston’s about this they sent out a pest controller. They said there was already poison under the kitchen counters which meant that this was an existing problem that the agency was aware of but did not inform us.

Second problem: Drains
The shower drain was constantly blocked despite using cleaning supplies. This led to the bathroom being flooded and caused water to run down the walls into the living room and flooding that room too. Also, the drain the back garden was constantly getting blocked which caused an awful smell to go into the house.

Third problem: Attic Bedroom
Upon moving in there were already water marks on the bedroom wall (which I took pictures of). Throughout the storms the water marks got bigger and rain water actually started to leak from the roof into my room. I emailed Kingston’s who sent out a worker who ‘fixed’ it but then another storm happened and the same thing happened again. This time more workers were sent out and the problem seems to have been resolved, but the water marks are still all over the wall and mould has grown on them. When emailed about this they said they’ll send someone out to repaint (this never happened despite me informing them I have asthma)

Would not recommend.

Rent: £310

Deposit returned?: Still living at the hole in question