I think Yazi confused students for sardines. He packs them in the same way.

Review for Yazdan (Yazi) Kayhanian Just google him and you’ll quickly get a feel for his unsavoury character and ineptness.  These flats have failed so many basic requirements and have an extremely shoddy finish (I doubt the electrician was qualified). Yazi is the definition of a cowboy landlord. Highly doubt the flats meet fire safety requirements – evident from the ridiculously thin walls. Yet to receive our deposit back on this ludicrously overpriced hell hole. There was also a worryingly overcrowded property within this complex.

https://www.southwalesargus.co.uk/news/4601168.teacher-failed-to-list-theft-convictions/

https://theehp.com/2012/11/05/housing-cardiff-landlord-fined-for-management-breaches/

Rent: £400

Deposit Returned?: Maybe Someday

11 Months cold water, cold shoulder from James Douglas

James Douglas are absolutely atrocious. I have been a student for 5 years in Cardiff and have even been with the notorious CPS (which, speak as you find – no problems at all). Now I rented through James Douglas – which was a big mistake. They are honestly all cowboys who work there, they have no idea of the property ombudsman and what they stand for. I have been living for over 11 months without a shower that gives out warm water, the process of chasing people to get things done is completely tedious. The shower situation is still not resolved and is unlikely to either, before I move out. They also manage properties through Seraph Management which is the same people who work at James Douglas, all in the same building and they will transfer you from one to another probably laughing whilst doing so.

JAMES DOUGLAS ARE WORSE THAN CPS

Rent: 400

Deposit returned?: Still living at the hole in question

Go with Kingston if your looking for Mould, Poison, Flooding and Mice!

First problem: Mice
We had multiple sightings of a mouse running through the kitchen and living room. When we emailed Kingston’s about this they sent out a pest controller. They said there was already poison under the kitchen counters which meant that this was an existing problem that the agency was aware of but did not inform us.

Second problem: Drains
The shower drain was constantly blocked despite using cleaning supplies. This led to the bathroom being flooded and caused water to run down the walls into the living room and flooding that room too. Also, the drain the back garden was constantly getting blocked which caused an awful smell to go into the house.

Third problem: Attic Bedroom
Upon moving in there were already water marks on the bedroom wall (which I took pictures of). Throughout the storms the water marks got bigger and rain water actually started to leak from the roof into my room. I emailed Kingston’s who sent out a worker who ‘fixed’ it but then another storm happened and the same thing happened again. This time more workers were sent out and the problem seems to have been resolved, but the water marks are still all over the wall and mould has grown on them. When emailed about this they said they’ll send someone out to repaint (this never happened despite me informing them I have asthma)

Would not recommend.

Rent: £310

Deposit returned?: Still living at the hole in question

101 Cathays Terrace is owned by a dangerous man, no joke here, just run and avoid.

The boys that live in my house came up for some small party. Neighbours called my landlord, Jagjit Klar, saying about the noise. So the landlord called me and that shouted down the phone to clear up the mess. He then came down without telling and went in the neighbours house to the garden to see what’s happening.

One of the boys told him to suck his dick and insulted him while standing in house. The landlord kicked everyone out, but we thought he seemed chill. Landlord then came knocking on the door at 9pm asking for the boy who insulted him, behind him saw massive hunter Knife and knuckle duster 🤦🏽‍♂️ [Editors note: Fucking Terrifying] We mistakenly told him where the boy live as we hadn’t seen the knife and stuff which we regret after. He then went waiting outside that house which was down the street. Tried to convince him 3 times to go home and then he was drink driving and speeding off. Police got called next day and they did fuck all.

Editors follow up: Just a few questions, if we post this, will y’all be safe? This man sounds dangerous and we want to make sure, y’all won’t become targets for this man. Secondly, did you find this place through an agency at all?

We’ll all be safe, this man doesn’t know where any of us live or living next year. We want everyone to know about 101 Cathays Terrace and want to warn any future tenants. This man has problem if he can get triggered from a such comment and take this big of a step. This house was found from CPS and we will complain this to them soon. Thank you.

Rent: £385

Deposit Returned?: Partially

Interlet loves their place to get wet. Like permanent damage kind of wet.

Rented from Interlet during 17-18 academic year and we’re very disappointed. I shared with 5 other people and ended up in a damp, dirty and poorly finished house.

Moving in, the rooms were not cleaned, not just dust from the summer, but the previous tenant had left belongings in the room (you might get away with a duvet bit neuroscience notes are a bit far). The house was damp and included a special little door leading to a tiny, flooded courtyard approx. 1x1m. In which the sink and washing machine drained to. The courtyard drain was blocked and nothing was done about it for the entire year despite complaints.

The heating system was entirely manually controlled, so no timers could be set and frequently malfunctioned. The smoke alarms didn’t work as we had people burning food and eventually (very rarely) smoking in the house as they knew the alarm wouldn’t go off.

We had leak in the bathroom that had several emails sent about it and each was ignored with no response, it wasn’t until I stamped my feet after 3 months in the office it was fixed. I had to look them in the eye, tell them the floor was “spongey”, and was going to cause permanent, expensive damage that they acted. We had mold and a broken window that were not fixed for an entire year. After our tenancy finished we were charged for repainting a damp area, the same damp area we had told them about.

Interlet were so incompetent that they had the deposit amount wrong, despite “deductions” the entire deposit was returned (maybe they deducted it from an increased rent for the new year?). I would never rent from Interlet again. I would advise others to steer clear unless they want to go head to head in person with them on every issue!

Rent: £320

Deposit returned?: Partially

Shoutout to Ollie, top lad!

I have lived in a John Winter house for 2 years now and have had a really good experience. I would recommend them so highly. They are kind, friendly and super helpful. The two properties I’ve stayed in are well kept, clean and cosy homes.

Slightly disappointed with the handling of coronavirus, our house is completely empty and we’ve not had much communication regarding money issues that people may or may not have but that’s a small issue. I am thankful John Winter’s team, especially Ollie the maintenance manager who was always there if we needed him!

Rent: £370

Deposit Returned?: Didn’t have one

I don’t need CPS, I need CPR after this experience

CPS scammed me and my friends, it was our first time living outside of uni halls and they used that to their advantage.

As soon as we moved in there was a leaky gutter and I reported it several times over the following months. Water began leaking through my window and created mould all over the walls, which grew on my bedding and all my belongings. I had to stay with a friend as I have bad lungs and the room was deemed a health hazard by an independent mould inspector that my parents paid to get done as CPS continued to ignore the issue. Photos attached.

Finally, after 5-6 months they decided to repair the gutter and fix the mould (that was my fault for not alerting them soon enough?!) The work was supposed to take no more than a couple of days, but it turned into a couple of weeks and then a month for the room to be habitable again. In this time I had to remove all my belongings from the room, my bed frame was taken apart and the mattress up against the wall as they moved a CEMENT MIXER in and had several workmen in the room daily. There was absolutely no way I could function or sleep in a room without a bed or privacy, and so I continued to stay at my friends house. They offered me no compensation for this time, they did not provide me with alternative accommodation and they harassed me constantly to pay rent (the only reason they started the work was because I stopped paying rent until they fixed the room). It was a recurring issue with previous tenants, one of the workmen told me that years of mould had been covered up with paint year after year.

But CPS still pointed the finger at me and caused me incredible stress during my studies, I had to seek mental health support and I was physically unwell too from the damp/mould. Eventually, the room was fixed but the relationship with my flatmates was gone and I had been bullied by CPS to pay rent for a room that I couldn’t live in for months. I had been homeless for a couple of months at this point. I found someone else to fill the room and had to pay additional contract change fees (£150 to cross out my name and add a different one! Scam!) [As of September 2019 this is illegal!]

They gave me my full deposit back. Not sure how much was taken from the remaining housemates / my replacement but I was just so glad to be rid of them. I ended up paying CPS over a grand for the time I was effectively homeless including contract changing fees. It really ruined my second year of University and I would really ask anyone thinking of signing with them to reconsider. The house will turn to shit in weeks of moving in. They don’t fix anything. There weren’t even beds/mattresses for the first week of renting the property at FULL RENT. It was so dirty on the first day we moved in. They’re rude and aggressive and called me a liar despite all the photos that proved I wasn’t making up there was a damp problem (even more sinister when you consider how many times they painted up that same mouldy bedroom). They manipulate their reviews by sponsoring sports teams and getting team players to give false 5* reviews posing as tenants to muddy the clearly very negative reviews from honest tenants. Avoid CPS at all costs.

Rent: 275

Deposit returned?: Yes

Positive vibes for James Douglas

James Douglas/Seraph Property Management

The property is a one bed flat, the £560 pcm not including bills. Fairly decent, all things considered – took four months to send an inventory, but otherwise brilliant. It only took a weekend to get a washing machine fixed. But they’re good with communication and getting things done. From what I’ve heard about other agencies, this is one of the not so awful ones!

Rent: 560

Deposit Returned?: Still living at the hole in question

Wonder if they put black mould and slugs on the inventory…

Rented a house with Cardiff Student Lettings in 2nd year and 3rd year – we couldn’t be bothered moving. Overall we were pretty happy with the agency. They responded to all our issues within a few days, apart from a broken blind which just stayed broken but we lived with that. They always gave us plenty of notice before viewings

(Something I really miss now being with CPS who gave a 10-minute warning on a Saturday at 10 am!- but that’s another story.)

The house itself wasn’t the best and I was constantly ill due to cracks in the walls and black mould. We had an incessant slug problem which when I completely lost it one morning over, they came and put some polyfiller down which helped a bit… They fixed everything very cheaply if they could do it themselves they would, so a lot of stuff was very haphazard. It was quite a cheap house (£285 pcm and then 300 ) for a 4 bedroom so overall we thought it was decent. We got all of our deposit back minus £50 in total but that’s ok because we did cause a bit of accidental damage.


Overall would recommend as the team were always friendly and helpful.

[Unfortunately, this reviewer doesn’t know the name of their landlord. Whoever they are should be ashamed, as mould can have serious health effects and landlords should never let this happen.]

Rent: £300

Deposit Returned?: Partially